SHIPPING
Last updated: January 2026
This Shipping Policy applies to all orders placed on the AEGISMAX website.
1. Shipping Methods
All orders are shipped via SF Express by default.
For regions where SF Express delivery is not available, orders will be shipped via DHL.
2. Alternative Shipping Requests
If a customer requests a specific courier or shipping method other than those listed above, shipping arrangements may be made upon prior communication and agreement.
Any additional shipping costs resulting from such requests must be paid by the customer before shipment can be arranged.
3. Shipping Coverage
Shipping services are provided only to regions that are accessible by the available courier services.
We reserve the right to cancel or modify shipping arrangements if delivery to a specific location is not feasible.
4. Shipping Time
Shipping times may vary depending on destination, courier service, customs processing, and other factors beyond our control.
Estimated delivery times, if provided, are for reference only and are not guaranteed.
5. Shipping Issues
If a shipment is delayed, lost, or damaged during transit, customers are encouraged to contact our customer support team as soon as possible so that we may assist in coordinating with the courier service.
6. Shipping Costs
Shipping costs, if applicable, will be calculated and displayed during the checkout process unless otherwise agreed in advance.
Any additional shipping charges resulting from special delivery requests are the responsibility of the customer.
7. Contact Information
For any questions regarding shipping, please contact us at:
Email: i@aegismax.com


